Helping Hands Support Services Ipswich

The management of Helping Hands Support Services Ipswich have 40 years practical hands on experience in providing superior care to people with disabilities. HHSSI is a disability support services company that was started in 2017 with the introduction of the NDIS to the Ipswich area

HHSSI is a small boutique support services company that deals exclusively in the mental health support area. Our staff have vast experience in mental health support care, prior to the introduction of the NDIS. We aim to match clients and support workers needs to enable our clients to get the best NDIS journey possible.

At HHSSI we believe in building a team of stable and regular support staff to minimise the instability associated with frequent changes in support staff. Helping Hands Support Services Ipswich embraces the individual differences in all people with a disability, we strive to deal with the abilities of every client rather than focus on their disability.

Rachel Farnan

Rachel has been a disability support worker for 20 plus years in the Ipswich area. Prior to this Rachel worked in pharmacy. Rachel has an array of qualification covering disability support, dementia care and pharmacy.

Rachel’s role in HHSSI is mainly in an administrative role, although she is frequently in contact with all of their clients and families on a regular basis. A large part of Rachel’s role is developing the systems we use at Helping Hands Support Services Ipswich and training of our staff to optimize outcomes for both staff and customers outcomes.Rachel enjoys having the ability to work supporting the clients in the community.

Rachel is an active member of her local community and attends numerous events in the Ipswich area with her family. She enjoys checking out new experiences and networking in the disability support field to come up with new and engaging activities for her clients, and seems to be frequently seen with a coffee in her hand.

Matthew Farnan

Matt has been employed in the disability support area since the year 2000. Prior to this his employment was within the hospitality industry. Matt has a vast array of qualifications ranging from disability, to NDIS, to food and hospitality, and more importantly hands on experience of day to day support work. Matt’s role in HHSSI is primarily administrative, although occasionally he is seen out and about supporting the clients with their day to day tasks. Matt enjoys spending time with his family on his days off. Matt also enjoys motor sports, Rugby, and loves cooking on the BBQ.