“Supporting Ipswich with Experience”
At Helping Hands Support Services Ipswich (HHSSI), care isn’t just what we do — it’s who we are.
Our experienced management team brings over 5 decades of hands-on disability and mental health support experience, built on trust, consistency, and genuine connection.
Founded in 2017 alongside the rollout of the NDIS in the Ipswich region, HHSSI was created to provide a more personal, boutique-style approach to disability support. Mental health support is at the heart of what we do, and our team’s experience extends well beyond the introduction of the NDIS.
Our mission is simple:
to create a positive, empowering NDIS experience for every person we support.
We take the time to carefully match participants with the right support workers, fostering strong, respectful relationships that promote stability, confidence, and meaningful progress.
At HHSSI, we value individuality. We focus on each person’s strengths, abilities, and goals — not their limitations — working alongside our participants to support independence, wellbeing, and a fulfilling life.
Because at HHSSI, you’re not just supported — you’re understood.
“Get Out. Get Connected. Feel Included”
At Helping Hands Support Services Ipswich (HHSSI), we believe life is richer when you feel connected — to people, places, and your community.
Our Assistance with Social and Community Participation supports NDIS participants to get out, get involved, and enjoy meaningful experiences that align with their goals and interests.
This Core Support is designed to help you build confidence, independence, and social connections — whether that’s in your local community, with family and friends, or through centre-based activities.
All supports are tailored to what is reasonable and necessary for you, with your goals guiding every step.
You may choose to:
- Join social, hobby, or interest-based groups such as men’s shed, gaming groups, art groups
- Attend community events or sporting activities
- Visit family and friends
- Enjoy outings such as movies, markets, or local festivals
- Spend time at pools, water parks, or recreation centres
- Go shopping or out for a meal
- Visit parks, gardens, or libraries
- Build life skills such as cooking or meal preparation
- Attend appointments or hydrotherapy sessions
At HHSSI, we make it easier to participate, connect, and belong — because everyone deserves to feel included in their community.
“Supporting Your Independence, One Trip at a Time”
Getting where you need to go plays an important role in maintaining independence and staying connected.
Our Assistance with Travel and Transport supports help you attend appointments, participate in social activities, and enjoy everyday outings “safely and comfortably”.
Whether it’s a medical appointment, shopping trip, or a day out in the community, our friendly and reliable support workers are there to make each journey smooth and stress-free.
“Everyday Support that Makes Life Easier”
Our In-Home Support Services are designed to help you live comfortably, confidently, and as independently as possible in your own home and community.
We tailor supports to suit your lifestyle, assisting with daily routines, personal care, and household tasks — so you can focus on what matters most to you.
Supports available under Assistance with Daily Life may include:
- Personal care (showering, dressing, hygiene)
- Cleaning and household chores
- Meal preparation and cooking support
- Budgeting and bill assistance
- Organising appointments and daily schedules
- Medication reminders and support
- Health and wellbeing encouragement
- Support using technology and social media safely
- Assistance with travel, including driving or public transport
- Support in shared or group living arrangements
- Supported Independent Living (SIL)
At HHSSI, we support your independence, your goals, and your lifestyle — at home and beyond.
“Supporting Independence with Confidence”
As a registered NDIS provider, Helping Hands Support Services Ipswich understands that a home should be more than just a place to live — it should be a place where you feel safe, supported, respected, and empowered to live life your way.
Our Supported Independent Living (SIL) services are designed to assist participants to develop daily living skills, build independence, and enjoy meaningful routines within a supportive home environment. Whether you require 24/7 support or assistance with specific daily tasks, our experienced and compassionate team works alongside you to achieve your individual goals.
At HHSSI, you’re not just another number — you’re part of a supportive community that values dignity, choice, and genuine connection.